What to Look for in a Prospective Valet

What to Look for in a Prospective Valet

Like with any job where an employee is interacting with a client, customer service of a prospective valet is a must. An unprofessional or rude valet can hurt the bottom line of the business. Just look at the reviews for The Brown Derby Plaza Valet for an example of how users can become quite vocal about a bad experience.

Valet taking keys from driver

Any valet you hire should have some prior experience on the job, or at least some customer service experience in the past that you can look at to assess the skill the future employee has. If they have none, keep looking.

It is better to know that you are hiring a quality candidate then to hire someone only to have to fire them after the bad reviews pile up. While an employee can be fired, the reviews are permanent.

 

There is a saying, “Dress as if you already have the job”.  A driver should have a professional look when they come to interview for the job. If the interviewee is dressed too casually, this should set off alarm bells. While many valets have a uniform policy, an interviewee should come in wearing something that would be appropriate for your business. This is a sign of maturity.

If someone comes in looking slightly unkempt, how much of that will transfer to the job once they have been working there for some period of time. How much are you willing to risk hiring someone that wont put the effort in to maintain a professional look.

A driver should be knowledgeable and experienced handling both automatic and manual transmissions.  It would be a bonus if they have dealt with higher end vehicles in their past, as well.

Every driver for your company should be ready to submit to a background check and DMV records as well as the names of their main social media accounts so you can catch any issues before you think about hiring the driver.

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