Four Major Factors When Choosing Your Valet Parking Equipment
This entry was updated on October 25, 2019.
Valet Parking sign above entrance to garage at night, with copy space at top
Your valet parking equipment is the backbone of your business. A valet company relies upon its equipment for customer service, efficiency, security, and reliability. The wrong equipment will lead to poor service, while the right equipment will enable your staff members to offer only the best experience to your clientele. When looking for new equipment or upgrades, consider these four major factors first.
Ease of Use
What defines “ease of use”? Valet equipment should make the entire process of serving the customer as fast and simple as possible. The faster the process is, the happier the customers will be. The simpler the process is, the less likely employees are to make mistakes. In short, ease of use defines the ability of the equipment to meet your company’s needs with the least amount of work possible.
Obviously, it’s important to find a product that fits within your budget. But that doesn’t mean you can go for the cheapest possible equipment. You need to balance the quality of the item against its cost. Make a list of the minimum requirements and features that you have for equipment and try to find the solution that is most affordable within that range.
When you’re managing dozens of vehicles at a time, you need to make sure that they are kept completely secured. Modern vehicles often have key fobs that allow for electronic unlocking. Convenient for customers, but it can be dangerous, too: if someone steals those keys from your kiosk, they can easily find the car that they belong too. Your valet parking equipment has to allow for the easy and complete physical security of keys and any other related items.
A valet business has very few points of contact with its clientele. The valet parking equipment, and the appearance thereof, will affect the appearance the customer’s first impressions. It’s also incredibly important for a business to live up to the appearances of the valet location; otherwise it will be difficult to expand.
There are many additional factors that can go into valet parking equipment, such as scalability, or advanced technology functions. The better your valet parking equipment is, the better your reputation will be. It will be easier than ever to grow, expand, train new staff members, and procure more locations. For more information about the best in valet equipment, contact Valet Box today.